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February 24, 2026 by Poondq

10 Questions to Ask Before Choosing Childcare

Introduction

Imagine walking into a childcare centre for the first time. Your little one tugs at your hand, curious about the colorful walls and happy laughter echoing from inside. Your heart swells with hope—and immediately, a dozen questions flood your mind.

Choosing the right childcare is one of the most important decisions working parents in Singapore will make. With so many options available—nurseries, kindergartens, infant care centres, and home-based care—its easy to feel overwhelmed.

As a parent myself, I know that feeling. You want someone who truly cares for your child the way you do. Someone who sees their potential and nurtures it. Thats what this guide is for—to help you find that perfect fit.

1. What are the caregivers qualifications and experience?

Ask about educational background, certifications, and years of experience. In Singapore, look for ECDA credentials, first aid training, and experience with specific age groups.

Why it matters: Qualified caregivers understand child development and can provide appropriate stimulation and care.

2. What is the staff-to-child ratio?

ECDA guidelines specify: infants (2-18 months): 1:5, toddlers (18-36 months): 1:8, preschoolers (3-6 years): 1:15.

Why it matters: Lower ratios mean more individual attention for your child.

3. What is the daily schedule and curriculum?

Request a sample weekly schedule. Look for balance between structured activities and free play, early literacy, creative activities, and outdoor time.

Why it matters: The schedule should align with your childs needs and your familys routine.

4. How do you handle emergencies and medical situations?

Ask about first aid certification, proximity to hospitals, medication policies, illness exclusion, and emergency procedures.

Why it matters: Your childs safety is paramount. You need to trust their protocols.

5. What are the fees and what is included?

Get a complete breakdown: registration, monthly tuition, materials, uniforms, deposits. Clarify payment terms and holiday policies.

Why it matters: Understanding the full cost avoids surprises.

6. Can I visit unannounced?

Quality centres welcome parental involvement and have transparent open-door policies.

Why it matters: Transparency indicates confidence in their service.

7. What is the communication policy?

Understand how you will stay informed: daily updates, weekly reports, parent-teacher conferences.

Why it matters: Regular communication helps you stay connected to your childs experience.

8. What safety measures are in place?

Ask about CCTV, secure entry systems, child-proofing, food safety, and transportation safety.

Why it matters: Your childs physical security is non-negotiable.

9. How do you handle behavioural issues?

Understand their discipline approach and ensure it aligns with your family values.

Why it matters: Their approach should align with your family values.

10. What do current parents say?

Request references and speak to existing parents about their experiences.

Why it matters: Real parent experiences provide invaluable insights.

Conclusion

Taking time to ask these questions will help you make an informed decision. Trust your instincts—if something feels off, continue your search. The right childcare should give you peace knowing your child is safe, happy, and thriving.

Remember: Youre not just choosing a service. Youre choosing a second home for your child.

Ready to find your perfect childcare match?

Take our Childcare Fit Quiz to discover which childcare option suits your family best. Visit EduNanny.com for more resources and to connect with verified providers in Singapore.

Need more help? Book a free consultation with our childcare experts.

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